We take our commitment to our customers seriously and it shows it what our clients have to say about us.
We are fortunate to have such great customers and appreciate the kind words they have bestowed upon us. When given permission, we share our customer reviews and comments about the service they receive from our very talented staff.
Please Review What Our Customers Are Saying About Us
While shopping for a 2019 Kia Sorento, we began our search at National Car & Truck Sales in Victoria, BC. Tom McKee was fantastic to deal with – no pressure or subterfuge whatsoever. Our test drive was so much fun and dealing with him was painless. We continued on our search and came across some truly appalling experiences at dealerships.
We ended up buying the very first Sorento we test drove (at National Car & Truck Sales) and the process was totally painless. Tom went to the mat to get us financing that we could afford and was totally transparent about the numbers and contracts, even correcting a figure that was too high when he noticed it!
Buying a retired rental car is so different now than it used to be. We got a good price on a two year old car in great condition with only 27,000 kms on it. The sales model is more about turning over old stock to make room for the new than trying to gauge the customer for all the profit they can grub. The only down side is that because they only sell retired rentals, trade-ins don’t bring in as much as they might at a dealership, but given all the great aspects of dealing with Tom and National, it’s a small price to pay.
From Yelp Reviews
A. Case – Victoria
Our daughter purchased her first car from Bobby Der in September. It was a wonderful experience. No pressure and very helpful and informative. I would purchase another vehicle from National and I would recommend anyone wanting a lightly used car, for a great price to shop at National. This is the place to go.
From Google Reviews
Mark & Josie – North Vancouver
Mark & Josie
I recently made my second purchase of a used vehicle from Paul Bock at National Car and Truck Sales in Courtenay. Paul was extremely helpful in narrowing down what I really needed in a second vehicle. He is knowledgeable, patient and friendly; buying a car from Paul is what it should be – an inspiring and pleasant transaction. Talk about shattering your preconceptions of the stereotypical “used car salesman”. I highly recommend Paul Bock and National Car and Truck Sales in Courtenay.
Google Review – January 2019
Sandy M – Courtenay
Traded in two vehicles, got decent trade-in prices, got a used car. Extremely professional, friendly, Ferdie and Jay were great to work and talk with. No problems at all, great experience for someone looking to get a vehicle. Would recommend highly.
Neil S – Nanaimo
As most reviewers mention this is not your usual used car lot. Really nice people that don’t try to push the sale and happily answer any questions that you have. They offer the cars at very competitive prices and they know it so no need to play any games. In my case, I dealt with Tom but it seems like Ricardo is as good as him.
Regarding post-sale service, when I took the car home I noticed the direction wasn’t perfectly aligned (only noticeable at high speeds). I let Tom know and he booked me an appointment right away at a location that was convenient for me to have it checked, no questions asked.
I’ve owned the car for 5 months now, over 10000 km and zero issues. 100% recommended
Sergio R – Victoria, BC
I bought a 2018 Sante Fe from the National in Colwood last month. Thank you, Ricardo, for a stress-free experience. He was very helpful, friendly and informative. I feel I got a fair trade in on my vehicle and am very happy with the whole experience and am enjoying my new car immensely.
Thanks again, Ricardo!
Michel – Victoria, BC
Doing business with you was super easy and enjoyable. (To be honest, I hate going on car lots and dealing with salespersons.) The deal on the car couldn’t be beat. Your document charge is the lowest I’ve seen and giving me the discount for a repeat customer went a long way to me purchasing from you again. I really like the car never thought I would buy a Hyundai. I’ve been a Mazda owner for years but this car is great to drive and lots of features the Mazda didn’t have for the price I paid for it. Thanks!
Jean Bedard - Victoria
Hello Ricardo and Nathan
I am very happy with my new 2012 Matrix. Ricardo, an authentic affable guy, made the process very easy for me, doing whatever was necessary to make the sale. And Nathan is a doll, very conscientious.
Jay and Ferdi were great to deal with and this is the 3rd vehicle we’ve bought from National. Thanks again for everything guys!
From Google Review
National Car & Truck Sales Nanaimo
Excellent service. Tom helped me purchase a Chevy that I am very happy with. He was professional and was not pushy whatsoever towards making a sale. Thanks Tom for making the process of buying a car enjoyable, all the best.
From Google Review
National Car & Truck Sales Victoria
January 8, 2018
Paul was excellent! He was low pressure and laid back, exactly what I like in a salesman. He let us take the vehicle for a test drive along with the kids and car seat. We wanted the financing done a specific way and he ensured that it happened. Highly recommend this place!
From Google Review
National Car & Truck Sales Courtenay
July 20, 2017
Bobby was a pleasure to work with, very helpful and honest. Would definitely buy a car through them again. (Jun 14, 2017 – Goggle.com)
Excellent customer service and attention to detail. Bobby greeted me and made me feel welcome right away. He showed me the car I was interested in and let me test drive it by myself. (more…)
Robert Dunn - N. Vancouver
We bought a Santa Fe that is “like new” from a very friendly salesperson (Todd). We are very satisfied! I would recommend National Car Sales and their salespeople to anyone. (Jun 2, 2017 – Google.com)
Wendy Moore - N. Vancouver
Your customer service was above and beyond. I will definitely be singing your praises on Mayne Island… (more…)
Colleen P - Mayne Island
Thank you again for picking us up at the airport and for the coffee (more…)
Lisa & Darin - Fort St. John
I have been in the business of dealing with the public for most of my 67 years on this planet and it was a breath of fresh air to be able to work with Tom McKee.
Bryan J. - Victoria
I LOVE the car…zero regrets here. A few people at work asked where I got it, so I was saying “You know National?” and that’s all I had to say!
Alex - Victoria
Tyler and I wanted to send you an email to say thank you. We really appreciated your professional service and how you made our car buying experience the best and fastest we’ve ever had.
Carolyn and Tyler - Victoria
The best thing about buying from National is the Manager Ray Rhysen and his caring attitude. (more…)
Bob D. - Victoria
My recent purchase of a 2011 Ford Escape from Ray at National Car & Truck Sales in Victoria was an excellent experience. (more…)
Susan L. - Grand Prarie, AB
We have been buying vehicles from Dan and Robyn over the past ten years for both our business and our personal family use. (more…)
Sophia B - Nanaimo
In seven years of doing business for both work and pleasure vehicles I have never had a reason to shop anywhere else. (more…)
Jeff S - Nanaimo
I want to thank Dan and Robyn for making our experience a great one. (more…)
Lisa K - Nanaimo
I have been dealing Robyn and Dan at National Car Sales in Nanaimo for almost 11 years and have bought around 11 cars from them. (more…)
Al W - Nanaimo
We have dealt with Dan and Robyn at National Car Sales several times over the past few years and have purchased three vehicles (more…)
Mike & Irene D. - Nanaimo
After looking for a car, for many weeks we returned to National as the prices were as good or better than most car lots. (more…)
Marilyn N - Victoria
Buying a car from National Car & Truck sales was easy. (more…)
Laura, Victoria BC
Purchasing a used vehicle through National Car & Truck Sales, makes perfect sense, (more…)
Jason L - Victoria
I would like to thank the sales team at National Car & Truck Sales for putting me in the perfect vehicle. (more…)
Paul R. - Victoria
I’ve been in sales for 15 years and can spot a pitch from a mile away. What a breath of fresh air it was to buy from National Car & Truck Sales in Victoria. (more…)
Patrick M. - Victoria